Returns & Exchanges
At K2 Base Camp, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all labels are attached and the gear is protected for transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing